Terms, Conditions, & Policies

Last updated: July 2025

These Terms, Conditions, and Policies govern your use of the Rae Roots Yoga website, booking systems, communications, and services. By accessing this website, submitting a form, booking a session, or participating in any offering, you agree to the terms set out below.

If you do not agree with these terms, please do not use this website or book services.

1. Scope of Services

Rae Roots Yoga provides yoga classes, private sessions, workshops, ceremonies, retreats, and educational experiences focused on movement, breath, awareness, and general wellbeing. All services are educational and experiential in nature. They are not medical, therapeutic, psychological, or psychiatric treatment. Rae Roots Yoga does not diagnose conditions, prescribe treatments, or provide medical or mental health care.

2. No Medical or Therapeutic Advice

All information, guidance, instruction, and content provided through Rae Roots Yoga, whether in person, online, written, or verbal, is not medical advice and must not be treated as such.

You acknowledge and agree that:

  • Yoga and movement involve physical exertion.

  • Breathwork and awareness practices may affect physical or emotional states.

  • You are solely responsible for determining whether participation is appropriate for you.

You should consult a qualified healthcare professional before beginning any new physical or wellness practice, particularly if you are pregnant, injured, recovering from surgery, managing a medical or mental health condition, or taking medication.

3. Assumption of Risk

By participating in any Rae Roots Yoga offering, you voluntarily assume all risks associated with yoga, movement, breathwork, meditation, and related practices.

These risks may include, but are not limited to:

  • Physical injury

  • Emotional discomfort

  • Dizziness, fatigue, or soreness

  • Aggravation of existing conditions

Participation is entirely voluntary and undertaken at your own risk.

4. Release of Liability and Waiver

To the fullest extent permitted by law, you agree to release, waive, and hold harmless Rae Roots Yoga, its owner, teachers, contractors, assistants, and affiliates from any and all claims, demands, losses, damages, or liabilities arising from or related to your participation.

This includes claims relating to:

  • Personal injury

  • Emotional distress

  • Illness

  • Property damage

  • Alleged negligence

This waiver applies to all services, whether delivered:

  • In person or online

  • Live or recorded

  • On or off premises

  • Individually or in groups

5. Personal Responsibility and Self-Regulation

You acknowledge that you are responsible for listening to your body and respecting your own limits. You may stop, rest, or modify any activity at any time. Choosing to continue participation remains your responsibility. Disclosure of personal health information is optional and voluntary.

6. Emotional and Trauma-Aware Content Disclaimer

Some offerings may involve reflection, emotional awareness, or nervous system education. While care is taken to create respectful and supportive environments, Rae Roots Yoga does not guarantee emotional outcomes and is not responsible for emotional responses that may arise. Rae Roots Yoga is not a substitute for licensed mental health care. If you are experiencing acute psychological distress or crisis, please seek support from a qualified professional.

7. Booking Systems and Third-Party Platforms

Rae Roots Yoga uses third-party services for scheduling, payments, communication, and analytics. These may include booking platforms, payment processors, email services, and website analytics tools.

Rae Roots Yoga is not responsible for:

  • Platform outages or errors

  • Missed bookings due to technical issues

  • Data handling practices of third-party providers

Use of these services is subject to their own terms and privacy policies.

8. Payments, Cancellations, and Refunds

All prices, packages, and cancellation terms are clearly stated at the time of booking.

Unless otherwise stated:

  • Payment is required in advance

  • Late cancellations or no-shows may be charged in full

  • Refunds are not guaranteed and are assessed at Rae Roots Yoga’s discretion

Workshops, events, and retreats may have separate cancellation and refund policies, which will be disclosed at booking.

9. No Guarantees or Promised Outcomes

Rae Roots Yoga makes no guarantees regarding results, benefits, healing, or personal outcomes. Testimonials and shared experiences reflect individual perspectives and do not imply typical or guaranteed results.

10. Website Content Disclaimer

All content on this website is provided for general informational purposes only. While efforts are made to ensure accuracy, Rae Roots Yoga makes no warranties regarding completeness or reliability and reserves the right to update or change content at any time.

11. Intellectual Property

All website content, class materials, videos, text, branding, and imagery are the intellectual property of Rae Roots Yoga unless otherwise stated. Content may not be copied, recorded, reproduced, distributed, or resold without explicit written permission.

12. Privacy & Personal Data

Rae Roots Yoga collects personal information through:

  • Booking and scheduling systems

  • Contact forms

  • Email communications

  • Website analytics tools

Information collected may include name, email address, phone number, booking details, and general usage data. This information is used solely to:

  • Manage bookings and services

  • Communicate with you

  • Improve offerings and website performance

  • Meet legal or administrative requirements

Personal data is not sold or shared for commercial gain. Data is stored and processed using secure third-party providers. Rae Roots Yoga is not responsible for the privacy practices of external platforms. You may request access to, correction of, or deletion of your personal data by contacting Rae Roots Yoga.

13. Cookies & Tracking Technologies

This website uses cookies and similar technologies to support functionality, analyse traffic, and integrate booking and communication tools.

Cookies may be used to:

  • Enable core website features

  • Remember preferences

  • Support embedded scheduling tools

  • Analyse website usage

  • Assist with communications and marketing

Cookies may be set by Rae Roots Yoga or by third-party services. By using this website, you consent to the use of cookies unless you disable them through your browser settings. Disabling cookies may affect site functionality.

14. Email Communications

By booking a service or contacting Rae Roots Yoga, you consent to receive emails related to your inquiry, booking, or participation. You may also receive occasional informational or promotional emails. You can unsubscribe from non-essential communications at any time. Transactional emails related to bookings or services may still be sent.

15. Acceptable Use of Website

You agree not to:

  • Use this website for unlawful purposes

  • Attempt to disrupt site functionality

  • Scrape, copy, or misuse content or data

  • Harass, abuse, or impersonate Rae Roots Yoga or its representatives

Rae Roots Yoga reserves the right to restrict access if misuse is suspected.

16. Limitation of Liability

To the maximum extent permitted by law, Rae Roots Yoga’s total liability for any claim arising out of or related to services or website use shall not exceed the amount paid by you for the specific service giving rise to the claim.

17. Minors

Services are intended for adults unless explicitly stated otherwise. If a minor participates, it must be with the consent and supervision of a parent or legal guardian, who assumes full responsibility.

18. Governing Law and Jurisdiction

These Terms and Policies are governed by the laws of British Columbia, Canada. Any disputes shall be resolved in the courts of British Columbia.

19. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

20. Acceptance of Terms

By using this website or participating in any Rae Roots Yoga service, you confirm that you have read, understood, and agreed to these Terms and Policies and accept full responsibility for your participation.

21. Contact Information

Rae Roots Yoga

Email: hello@raerootsyoga.com

Location: The Shala, 4108 Victoria Drive, Vancouver, BC, Canada